Consumer rights advocacy group Laban Konsyumer recently filed a complaint against both the Department of Social Welfare and Development (DSWD) and Department of Trade and Industry (DTI), to the Anti-Red Tape Authority (ARTA) for not upholding their commitment to establish online transaction discount guidelines for senior citizens and persons with disabilities (PWDs).
In a letter addressed to DSWD executive Wilma Naviamos, sent October last year, Laban Konsyumer asked the agency to follow up on setting the terms for e-commerce discounts, as part of Republic Acts (RAs) 9994 and 10754, or the Expanded Senior Citizens Act of 2010 and Act Expanding the Benefits and Privileges of Persons with Disability, respectively.
The group’s president, Victorio Dimagiba said that the DSWD and DTI were all talk and no action on their commitment to RA 9994’s guidelines draft.
DSWD has since released a statement reassuring that, in partnership with the DTI and other agencies, the guidelines for RA 9994 are under discussion.
As part of the vulnerable sector amidst the ongoing pandemic, senior citizens and PWDs will benefit greatly from the online discounts as their mobility is reduced under quarantine measures, according to the DSWD.
The agency further stated that it will continue to support and prioritize the well-being and needs of the senior citizen and PWD communities.