GCash unreachable


THE BREADWINNER | Mario F. Fetalino Jr.

There’s livelihood opportunity for technicians who lost their jobs amid the pandemic. Teko, a technology start-up, is inviting them to be their partners.
Planning to expand its appliance service business, Teko is aiming to deepen its reach in Metro Manila and grow its footprint in Central Luzon and Cebu.
In an online media briefing Wednesday, Teko chief executive officer and co-founder Farah Barre said the company targets to deepen its reach in Metro Manila, as well as expand the business in Central Luzon and Cebu.

Teko is a three-year-old online platform that enables homeowners and businesses to book home services by professional technicians for repairs and maintenance of appliances, such as air conditioners, refrigerators, washing machines, water heaters, and mobile devices.

The startup is currently operating in Metro Manila and the provinces of Cavite, Laguna, and Rizal. It will soon be expanding to Davao City.

To support the business expansion plan, Teko opened its doors to technicians who were laid off by their companies. Some of them whose service centers closed or their company laid them off already reached out to the company.

Teko has over 3,000 partner technicians, according to its chief operations and co-founder Chris Teodoro.

The start-up also eyes to grow its Software as a Service (SaaS) solutions by collaborating with manufacturers in providing after-sales services. This will allow manufacturer and distributor after-sales organizations to tap the large pool of partner technicians through the Teko platform.

The entire after-sales process will be powered and supported by Teko, enabling manufacturers to easily connect their customers, call centers, service centers, after-sales support teams, and parts suppliers all on a single platform.

When the economy rebounds and consumers start purchasing new items, Teko is well-positioned to also benefit from their collaboration with manufacturers and distributors. Current Teko’s partners include Carrier, Condura, Midea, Toshiba, Haier, Kelvinator, Totaline, Imbera, and Aiwa.
Let’s support Teko on this undertaking. Helping the firm means helping our countrymen recover from the global health crisis.

An increase is seen in digital payment transactions in government agencies.
There are over 280 government agencies and local government units using the electronic payment system and the number is increasing.

As this developed, the use of EGov Pay is being pushed by government led by the Bangko Sentral ng Pilipinas.

Launched in November 2019, EGov Pay is a payment solution for streamlining and digitization of government collections and disbursements.
It is aimed at addressing leaks in government revenue collections and ensuring transparency.

Since its introduction, the electronic payment system has registered a 688-percent rise in transaction volume from 162 to 1,277 as of end-June this year.

In terms of value, it posted a 799-percent increase from P1.429 million to P12.848 million during the same period.

Among the payment transactions that use the system include payment for taxes, licenses, and permits.

Agencies that are currently part of the EGov Pay include the Bureau of Internal Revenue, Philippine National Police, Environmental Management Bureau, and the Overseas Workers Welfare Administration.

Talking about e-payments, Telecommunications company Globe Telecom must check its performance in this industry.

G-Cash, its arm for electronic payment system business, is doing poorly if a complaint of a G-Cash user is to be considered.

The G-Cash client used the payment system to transfer funds to another bank. For reasons G-Cash could not explain, the money is still not with the bank after more than a month now.

Compounding the problems of the victim is reaching G-Cash people is difficult because they have no hotline for customer concerns.

For comments, please call or text 09569012811 or email lastmohican2004@yahoo.com

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