Bureau of Immigration (BI) Commissioner Jaime Morente vowed to improve the BI’s online appointment system amidst concerns raised by the transacting public.
The BI implemented the online appointment system in June this year, to ensure that social distancing protocols are observed following the spread of the Covid19 pandemic.
As a long-term plan, Commissioner Morente stated that he has directed related offices to implement a system for the separate appointment of accredited entities who submit bulk processing of applications. Bulk processing would lessen person-to-
person contact, which would lower the risk of acquiring the virus.
“I have also instructed that a regular assessment of the system be conducted to ensure its efficiency and effectiveness,” said Morente.
“These are new systems and procedures, and we’re still in the early phases of its implementation. System assessments would allow us to fine tune this to better cater to the public,” he stated. JAMES DE JESUS